Company Systems, Programs, Manuals, Procedures & Policies
At Wingstars, our commitment to our customers is that our services will meet or exceed regulatory, customer and industry requirements. Wingstars systems, programs, manuals, procedures, and policies are developed and maintained by industry subject matter experts, using applicable regulations, industry requirements and best practices.
Learning & Development
Wingstars training and qualification programs are developed, maintained, and facilitated by industry subject matter experts, in accordance with applicable regulations, guidelines, industry requirements and best practices
Training
Training is conducted and performed under the oversight of trained and qualified personnel. Training is conducted in accordance with regulatory and company policies and procedures inclusive of initial and recurrent training.
The following instructional methods are used to deliver theoretical and/or practical instruction:
Instructor led training
Virtual instructor led training
eLearning
Blended training
Mentoring
Simulators (where available)
On-the-job training (OJT)
At Wingstars, a four-phase cycle is utilized to ensure the quality and efficacy of the training and qualification process.
Learning and development is a continuous process, it does not end once you have completed the minimum mandatory/regulatory training requirements and obtained a certificate, it is an ongoing process. Wingstars believes in and actively promotes continuous learning.
The following methods may be used as part of the continuous learning process:
Advisories/Alerts/Bulletins/Directives/Memos
Content monitors in crew rooms and common areas
Displays/Posters
eLearning via LMS
Info Sessions/Townhalls/Tailgates/Shoptalk's
Newsletters
Poll questions/Pop quizzes/Surveys
Shift briefings