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Operational Excellence
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Operational Excellence

We strive for excellence in everything we do. We focus on improving our processes to work more efficiently, reduce waste, and deliver high-quality results. Our commitment to operational excellence helps us exceed customer expectations and stay ahead in the market. Some of our services listed below can help improve and benefit your business:

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  • Deicing/throughput time and fluid usage efficiency identification and recommendation

  • Station-to-station comparative analysis for performance and fluid usage

  • De/anti-icing fluid management, inventory control

  • Data collection, analysis and business intelligence

  • Optimize end-to-end supply network

  • Enhancements through use of modern technologies

  • Performance, operations and quality optimization and refinement

Quality Management
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Quality Management

Quality Management is a top priority. We are dedicated to ensuring that every product and service meets the highest standards. By focusing on consistent quality and continuous improvement, we deliver reliable and exceptional results that satisfy our customers. Discover how our commitment to quality management can enhance your experience and support your business goals.

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  • Supplier/vendor certification/approval audits

  • SAE AS6285/AS6286/AS6332 conformance audits

  • Assessments, gap analyses, and process verification

  • QHSE platform – identification/selection/implementation/management

  • Development, performance and management of quality management programs and QA/QC audits

  • Preparatory audits to ensure compliance with applicable requirements

  • Assistance in the handling of nonconformities, including development of corrective/preventive action plans and follow-up

  • Accident, incident and irregularity investigation

  • Pooled audit program offering.

Learning and Development
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Learning and Development

We have always believed in the power of continuous learning and growth. Our Learning and Development programs are designed to help our team members enhance their skills and advance their careers. By investing in education and training, we foster a culture of innovation and excellence, ensuring that our employees are equipped to meet challenges and drive success. Explore how our commitment to learning and development can benefit your professional journey. We highlight below some of these services:

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  • Train-the-trainer / trainer qualification/certification training

  • Development of eLearning content (course authoring)

  • LMS platform – identification/selection/implementation/management

  • Creative services

  • Refinement of existing training programs

  • Instructional design using the ADDIE (Analyze, Design, Develop, Implement, and Evaluate)

  • Mandatory/regulatory compliance training

  • Management

  • De/anti-icing and winter operations training in all its aspects

  • ICAO, regulatory, and customer specific requirements

Technical Programs
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Technical Programs

Our Technical Programs are designed to deliver cutting-edge solutions and expertise. We focus on providing advanced training and resources to ensure our team stays at the forefront of technology and industry trends. By investing in these programs, we empower our employees to tackle complex challenges and drive innovation. Discover how our Technical Programs can enhance your skills and support our commitment to technological excellence.

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  • Development, implementation and refinement of deicing procedures and manuals

  • Development of equipment procedures

  • Development and refinement of environmental (EnMS), labour, maintenance (MMS), occupational health and safety (OHS), quality management systems (QMS), safety management systems (SMS) and quality assurance programs (QAP)

  • Development of flight crew navigation publications for local station de/anti-icing operations

  • Development of station deicing plans as required under regulatory requirements

  • SOP and Policy development​

Glycol and Environmental Management
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Glycol and Environmental Management

We prioritize responsible Glycol and Environmental Management to ensure sustainability and safety. We implement best practices to manage glycol usage efficiently and minimize environmental impact. Our commitment to environmental stewardship helps us reduce waste, protect natural resources, and comply with regulations. Learn how our focused approach to glycol and environmental management supports a healthier planet and a more sustainable future.

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  • Environmental assessments

  • Mitigation plans/programs

  • Closed-loop environmental management and systems

  • Spill response and control plans

  • Spent ADF/AAF recovery, remediation and reuse, effectively off-plane to on-plane again​

Other Professional Services
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Other Professional Services

We also offer a range of Other Professional Services tailored to meet your unique needs. Our expert team provides specialized solutions and support across various fields, ensuring high-quality results and exceptional client satisfaction. From consulting and strategy to implementation and support, we are dedicated to helping you achieve your goals efficiently and effectively. Discover how our Professional Services can add value and drive success for your business. Some of these services are highlighted below:

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  • Facility and infrastructure, including design, conformance/compliance verification, equipment suitability, etc.

  • Advice and review of proposals (RFPs), contracts, KPIs and SALs

  • Custom-built and off-the-shelf solutions

  • Optimization and feasibility studies and strategies

  • Air carrier deicing program manager representation

  • Regulatory and industry association representation

  • Gap analyses and process verifications

  • De/anti-icing fluid certification review and laboratory testing

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